Shipping policy
Shipping Policy
At Bumble Twist, we strive to provide our customers with a seamless and efficient shipping experience. Please read our shipping policy carefully to understand our shipping practices and procedures.
1. Processing Time
- Orders are processed within 2-5 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- Custom or personalized items may take longer to process. Specific processing times will be noted in the product description.
2. Shipping Rates and Estimates
- Shipping charges for your order will be calculated and displayed at checkout.
- We offer a variety of shipping options to suit your needs, including standard and expedited shipping.
- Free shipping promotions are applicable only to specific products or order amounts and are subject to change.
3. Estimated Delivery Times
- Standard Shipping: 5-10 business days
- Expedited Shipping: 2-5 business days
- Please note that delivery times are estimates and may vary based on your location and other unforeseen circumstances.
4. International Shipping
- We currently ship to select international destinations. Shipping rates and delivery times for international orders will be calculated at checkout.
- Customers are responsible for any customs and import taxes that may apply. Bumble Twist is not responsible for delays due to customs.
5. Order Tracking
- Once your order has shipped, you will receive an email with tracking information. You can track your order using the link provided in the email.
6. Shipping Delays
- While we strive to ensure timely delivery of your order, there may be delays due to factors beyond our control, such as carrier delays, weather conditions, or customs clearance. We appreciate your patience and understanding in such situations.
7. Lost or Damaged Packages
- Bumble Twist is not responsible for lost or damaged packages due to shipping. If your order arrives damaged or is lost in transit, please contact us at belinda@unusualfinds.com, and we will work with you to resolve the issue.
8. Address Changes
- Please ensure your shipping address is correct when placing your order. We cannot guarantee that changes can be made once the order is processed. If you need to update your address, contact us immediately at belinda@unusualfinds.com.
9. Returns and Exchanges
- Please refer to our Return and Refund Policy for information on how to return an item.
10. Contact Us
- For any questions or concerns regarding shipping, please contact us at belinda@unusualfinds.com.